Tailor-made Property Management offering you peace of mind
At City Quays we believe that maintaining the long term value on your rental investment is just as important as getting a good tenant for your property. We also know how time-consuming it can be to be a full-time Landlord dealing with tenants’ telephones calls and resulting work. City Quays offers a management service which deals with any maintenance issues that may arise. We also keep an eye on your property to ensure it’s kept in its best condition, so you don’t have to! We offer a number of management packages and can even tailor the packages to suit your requirements.
A Standard Management Package offers: marketing of your property, finding a suitable tenant, obtaining references, collecting the rent throughout the duration of the Tenancy and dealing with the renewal at the end of the Tenancy.
For details on the letting costs and charges, download our terms and conditions of business for landlords.
- Arrange regular rental payments made on the client’s behalf, including any necessary tax deductions. Dedicated telephone and email contact for tenants.
- Transfer utilities and arrange settlement of final accounts.
- Arrange annual gas safety checks.
- Carry out periodic inspections of the property and report on its general condition.
- Settlement of regular outgoings such as Ground Rent, Service Charges, Maintenance Charges, with your agreement.
- Arrange any cleaning and garden maintenance necessary to put the property in order before or after the Tenancy.
- Arrange all repairs and maintenance to the property.
- Arrange an independent inventory and schedule of your property.
- Provide a key holding service.
- Arrange to re-negotiate a further rental period or end a Tenancy.
- Manage the check-out and deposit negotiation process.
An inventory is an essential part of any Tenancy. This is a full itemised report on the interior condition of the property for both Landlord and Tenant, recording faithfully the condition of furniture and fittings in the property, and the general decorative order. The inventory will also highlight the overall condition of any outside areas such as gardens. All inventories are carried out by our market-leading profession team, Invenhomes.
This document is then used at the end of a Tenancy to validate whether a tenant is entitled to a full or partial return of a deposit. Without an accurate inventory, you would have no evidence to prove that a property that you have let has been neglected or abused in any way, and therefore would have no legal recourse to withhold monies lodged as a deposit.
The Tenancy Deposit Scheme
Under new legislation introduced on 6th April 2007, all deposits taken from tenants against possible damage to a property or non-payment of rent must now be covered by a Tenancy Deposit Protection Scheme. This applies to Assured Shorthold Tenancies only.
Our offices are members of a Tenancy Deposit Protection Scheme, which means that in the event that there is an unresolved issue over the allocation of a deposit, it can be referred to the scheme for an independent third party adjudication, which will provide a resolution fair to the Landlord and Tenant.
There are a number of regulations and obligations on a Landlord with regard to Gas Safety, Electrical Equipment and Fire Safety. It is important that as a Landlord you take these responsibilities seriously, and we can advise you on all these regulations to ensure that you have peace of mind when you let your property:
It is the Landlords responsibility to comply with the Gas Safety (Installation & Use) Regulations 1988, which states that a Landlord must arrange a Gas safety Inspection at the property to be carried out by a CORGI registered engineer prior to the commencement of the Tenancy and supply the Tenant with a certificate with a valid certificate. As part of our management service we organise this on your behalf.
The Electrical Equipment (Safety) regulations 1994
City Quays strongly recommend you have all electric and electrical equipment checked before the commencement of the Tenancy and regularly thereafter, especially if you know there could be a fault. As your managing agent we would ensure that your property complies with all the relevant regulations and can arrange on your behalf an Electrical Safety Test, should you wish us to.
The Furniture and Furnishings (Fire) (Safety) Regulations 1988 as amended
Amongst other things, this Act requires that all furniture in the property (whether originally provided or added during the Tenancy) has a clear label to ensure that it is fire resistant, and it is the Landlords responsibility of ensuring that this is so. If you have any doubts regarding specifics of exactly what is required from Landlords, and the type of furniture required to comply to this, please refer to your local Trading Standards Office.
Are you an overseas landlord?
Under the Finance Act 1995, any Landlord considered a non-resident for tax purposes has to pay United Kingdom Income Tax. City Quays are obliged by law to deduct tax from rental monies received unless we receive an ‘Exemption Certificate’ from the Inland Revenue. Whilst it is the Landlord’s responsibility to obtain the ‘Exemption Certificate’, we can advise you on how to go about applying for it.
We offer a range of Management Services and can tailor it to your requirements. For more information on what we can offer you, please contact a member of our property management team.